Frequent Buyer Program
Shop in-store or online, every transaction with qualifying purchases brings you closer to free* products with our Frequent Buyer program. Just make sure to use your phone number and add an email address—it's that easy.
*Free products can only be redeemed in-store.
Online ordering: To ensure your Frequent Buyer transactions sync properly for orders placed at mudbay.com, please make sure you’re signed in and using the same phone number you provide in-store.
Eligible online purchases will appear in your account within two business days.
See which Brands have a participating Frequent Buyer program
Mud Bay App
To make things even easier, you can also download the Mud Bay app to view your rewards progress. Our free mobile app connects pet owners to their in-store purchase history, tracks reward progress for Frequent Buyer programs and allows Mud Bay shoppers to manage their personal and pet profiles.
The app is also a fast and easy way to check gift card balance, locate a nearby Mud Bay store, or get in touch with our customer support team.
