Free Same-Day Curbside Pickup at All Mud Bays

Order Online and Pickup at Your Local Store within Two Hours

Mud Bay News |  May 8, 2020

Free same-day curbside pickup with online ordering has arrived at all Mud Bays. Visit our Mud Bay ShopLocal portal to order all your favorite food, treats, toys, litter and other items that are stocked at your local Mud Bay. Most orders are fulfilled and ready for pickup within two hours—and we’ll send you an email when we’re ready for your visit.

Customers who prefer to place an order for curbside pickup by phone can call us at 888-426-8339 during store operating hours. We’re also ready to help by phone if you need advice about a purchase, your dog or cat’s diet, or anything else pet-related that you’d normally discuss at your local store. Plus, if you log your purchases with your phone number, we can look up your past orders to help you find what you normally buy.

Of course, all our stores are still open, so feel free to come inside if you’d prefer. Our shelves are packed with the items you need for your dog or cat. We’re also practicing social distancing and taking other precautions to reduce the spread of coronavirus in all our stores.

If you’re new to curbside pickup and aren’t sure what to expect, here’s how it works:

  1. Browse our ShopLocal portal and place your order online. (Or call us at 888-426-8339 to place your order during business hours.)
  2. Wait for an email to let you know your order is ready for curbside pickup. (You’ll get a phone call if you ordered over the phone.) For most orders, you’ll be able to pick up your purchases within two hours. However, if you order within one hour of closing time or after business hours, you may have to wait until the next day we’re open.
  3. Visit your local store and call the store when you arrive. We’ll come to your vehicle and load your curbside pickup order, so you can be on your way.

Still have questions? View our FAQ or call 888-426-8339 to speak to a Muddy.

 

 

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